Frequently Asked Questions
About The Bean Mug Connection
What is The Bean Mug Connection? The Bean Mug Connection is an artisanal coffee and tea shop offering freshly roasted, specialty-grade coffees, premium loose leaf teas, and cozy mugs — all delivered to your door. Our mission is to elevate your morning ritual with quality you can taste.
How can I contact you? You can reach us at thebeanmugconnection@gmail.com. We're happy to help!
Our Coffee
What types of coffee do you offer? We carry a wide range of coffees:
- Flavored Coffees – French Vanilla, Hazelnut, Caramel, Mocha, Cinnabun, Pumpkin Spice, Mexican Chocolate, Chocolate Hazelnut, Cinnamon Hazelnut, Mint, Candy Cane, Turtle, Pecan Pie, Dubai Chocolate, Smores — all natural flavorings.
- Blends – House Blend, Breakfast Blend, Breakfast Blend+, 6 Bean Blend, African Espresso, Cowboy Blend, Latin American Blend, Asian Plateau Blend, African Kahawa Blend, Gourmet Donut Shop, Holiday Blend, Max Caf Blend, Kopi Safari.
- Single Origins – Bali Blue, Brazil Santos, Colombia, Costa Rica, Ethiopia Natural, Guatemala, Honduras, Mexico, Nicaragua, Papua New Guinea, Peru, Peru Decaf, Tanzania, Sumatra, Kenya, Uganda, Whiskey Barrel Aged.
- Specialty – Coffee with Mushrooms (Dark & Medium Roast), Instant Coffee, Instant Coffee with Mushroom, Cold Brew Coffee, Single Serve Capsules (12-pack & 60-pack).
- Sample Packs – Best Sellers, Flavored Coffees, and Single Origin Favorites in 2oz portions.
Are your coffees roasted fresh? Yes! All coffees are roasted in small batches to order for maximum freshness.
Do you offer decaf? Yes — our Peru Decaf is decaffeinated using the Swiss Water Process.
What is your mushroom coffee? Specialty-grade coffee infused with Lion's Mane, Cordyceps, and Reishi mushrooms. Available in Dark Roast, Medium Roast, and Instant formats.
Do you offer coffee pods/capsules? Yes! Single Serve Capsules in 12-pack and 60-pack, plus pods for Mexico, Peru, and Bali single origins.
Our Tea
What teas do you carry?
- Green Teas – Matcha, Hojicha, Moroccan Mint, Jasmine
- Black Teas – Earl Grey, English Breakfast, Masala Chai
- Herbal & Fruit Teas – Mango Treat, Peach Paradise, Apple Cider Rooibos, Hibiscus Berry Tea
Are your teas loose leaf? Many are, including Earl Grey, Moroccan Mint, and Jasmine. Check individual product pages for full details.
Mugs & Merchandise
What mugs do you sell? White Glossy Mug, Mug With Color Inside, Enamel Mug, and Travel Mug With a Handle.
Do you sell apparel? Yes! T-shirts, hoodies, sweatshirts, and hats including Embroidered Beanie, Structured Twill Cap, Snapback Hat, and Flat Bill Cap.
Orders & Shipping
How long does shipping take? Shipping times vary by location and method selected at checkout. You'll receive a tracking number once your order ships.
Do you ship internationally? Contact us at thebeanmugconnection@gmail.com for international shipping info.
Can I track my order? Yes! You'll receive a tracking email once your order ships.
Returns & Refunds
What is your return policy? We want you to love every sip. If there's an issue with your order, email us at thebeanmugconnection@gmail.com and we'll make it right.
Still have questions?
Email us at thebeanmugconnection@gmail.com — we'd love to hear from you!